Managing an association means wearing a hundred different hats—keeping members engaged, running successful events, providing continuing education, and keeping everything running smoothly. That’s why we spent 2024 making updates designed to save you time, reduce complexity, and help you focus on what really matters.
From streamlined workflows to better automation and smarter integrations, here’s a look at Rhythm updates customers loved in 2024.
1. Task Management, Built Right In
Spreadsheets, sticky notes, and email reminders aren’t sustainable for managing important tasks—especially when multiple people are involved. Our Task Management tool keeps everything in one place, so your team can stay on top of critical responsibilities, key deadlines, and last-minute to-dos without the chaos.
✅ Assign, track, and manage all staff-related tasks in the console
✅ Associate tasks with contacts and organizations, so nothing slips through the cracks
✅ Stay organized across different departments
The result? A more efficient team, fewer missed deadlines, and no more digging through inboxes for that one reminder email.
2. Custom Redirects After Portal Signup: Guide New Users Where You Want Them
In the past, when a new constituent created an account, they were sent straight to the portal homepage—great for general navigation but not exactly optimized for action. Now, you decide where they go next.
Want new users to land on a “Become a Member” page right after signing up? No problem. Need people to be directed to an upcoming conference registration page? Easy.
This small change can have a huge impact on engagement. With custom redirects, you can gently nudge users toward high-value actions right from the start.
3. Self-Serve Event Cancellations: Less Hassle, More Flexibility
Manually processing event cancellations used to be a time-consuming back-and-forth for both registrants and staff. Now, attendees can cancel their own registrations directly from the portal—within the timeframe you allow.
🎟️ More autonomy for attendees to manage their plans
📅 Less admin work for your team—especially during busy event seasons
⚙️ Full control over cancellation windows and policies
And if you still prefer to handle cancellations manually? You can keep that setting, too. More flexibility for everyone.
4. Membership Signups, Seamlessly Embedded
Event registration has always been a great opportunity to convert attendees into members. Previously, this was a simple checkbox—registrants could select a membership package and move on. But we know membership is more than just picking a level; it’s about joining the right sections, chapters, and communities that matter most.
Now, with our enhanced membership signup, event registrants and certification applicants can complete a full membership application in the same workflow. That means:
✅ Respecting application process rules including special pricing logic and eligibility criteria
✅ Answering custom questions you’d normally ask in a separate membership form
✅ Choosing regional chapters and special interest groups for personalized engagement
This isn’t just about increasing signups—it’s about ensuring each new member provides the details you need to personalize their experience from day one. No extra follow-ups, no missing information—just a seamless, all-in-one process that makes membership onboarding effortless.
5. Feature Your Biggest Events Front and Center
With so many events happening year-round, how do you ensure the most important ones don’t get lost in the mix?
Now, you can feature key events at the top of the Browse Events page so they stand out immediately. Just set a start and end date, and your major conferences, networking events, or high-priority webinars will stay front and center.
🚀 More visibility for high-impact events
🚀 Higher attendance rates and engagement
🚀 Less reliance on email reminders to drive sign-ups
Small tweak, big results.
6. Smarter Segmentation with Geographic Regions
Whether you’re a global association or a state-based organization, location-based engagement is key. Now, with Geographic Regions, you can automatically segment contacts and organizations based on state, postal code, or country—without manual sorting.
📍 Personalize marketing campaigns based on location
📍 Track membership trends by region
📍 Manage eligibility for region-specific benefits or programs
This makes it easier to tailor messaging, target outreach, and track growth in different areas—without extra admin work.
7. Committees Can Now Manage Their Own Documents
Association committees handle a lot of documents—meeting minutes, bylaws, policy updates, reports, and more. But until now, staff had to manually upload and organize all those files.
With this update, committee members can upload, download, and manage their own documents directly from the portal—while you stay in control with role-based access settings.
📁 Less admin work for association staff
📁 More efficiency for committees managing their own materials
📁 Full control over access permissions
It’s a win-win for everyone.
8. Instant Portal Password Resets from the Console
It’s happened to everyone: A member gets locked out of their portal account, and suddenly, your team is stuck playing middleman between them and customer support.
Now, you can reset passwords directly from the console—no waiting, no ticket submissions.
🔐 Faster access for members
🔐 Less support burden on your team
🔐 A smoother experience for everyone
And for those who prefer self-service? Members can still reset their own passwords, too.
9. Get a Clear View of Your Membership Revenue
Your members are the pulse of your association—so tracking membership revenue should be just as effortless.
With the new Membership Revenue Report, you get a detailed, real-time breakdown of exactly which membership-related offerings contribute to your total revenue.
📊 See revenue by membership type and instantly spot which categories bring in the most.
📆 Filter by time period to identify trends and track financial impact over time.
🏛️ Track chapter and section dues earnings to understand demographic engagement.
No more guesswork. Just clear, actionable data to help you grow your membership revenue.
10. A Balance Between Visibility and Privacy in Directories
Previously, directory visibility was all or nothing—members could either appear in the directory or opt out completely. Now, they can choose which details to display while keeping the rest private.
🔹 Want to be listed but hide your phone number? Now you can.
🔹 Prefer to share your job title but not your email? Done.
🔹 Full opt-out still available for those who want to remain private.
Members now have more control over their personal information, creating a directory experience that’s both flexible and privacy-friendly.
11. BONUS: Industry-Leading Uptime—Because Reliability Matters
We know that every minute of downtime matters when running an association. Whether it’s processing renewals, registering attendees, or managing member engagement, your AMS should work seamlessly in the background—without disruptions.
That’s why we’re proud to share that Rhythm achieved 99.999% uptime in 2024—with just 4 minutes of downtime for the entire year, all without any scheduled maintenance.
For context, many platforms in the industry average 95% uptime when you include scheduled maintenance, which can mean up to 18 days of total downtime per year.
What makes Rhythm different?
✔ Frequent, seamless updates without interruptions
✔ Modern architecture designed for stability and fast recovery
✔ Minimal disruptions, so your team can stay focused on what matters most
This means you get a platform that evolves with you—without the hassle of downtime. Whether we're rolling out a small improvement or a major update, you can trust Rhythm to keep things running smoothly.
Because reliability isn’t just a feature—it’s a commitment.
What’s Next?
These updates were shaped by real feedback from users like you. We look forward to bringing even more valuable improvements your way this year!
✅ Existing customers: These updates are live—go explore! Reach out to your Customer Success Manager if you need assistance using any of these updates.
📩 Thinking about joining us? See what Rhythm can do for your association—talk to our team.
Here’s to an even better 2025! 🚀
