HONESTY + TRANSPARENCY — This blog is part of a series where we do a deep dive into Rhythm’s core values and guiding principles. Our core values are an intentional declaration of what we believe, how we make decisions, and how we move our organization forward with alignment.
“Honesty and transparency are the cornerstone of our client-engagement approach—one that creates trust and respect, allowing our clients to feel good about choosing Rhythm as their AMS partner. There are many reasons I love serving associations, but these shared values are at the top of the list.” —Nick Wilson, Account Executive
We’ve learned that in order for two parties to work together successfully, there has to be mutual trust. But the pre-requisite to trust? Honesty and transparency. This is how you navigate the ups and downs that come with working towards a common goal.
At Rhythm, we have two big partners —Our customers, and our employees.
Our customers trust us with their business and data, and in turn, we give their staff and members the best experience possible. Our employees agree to give us their best efforts, and in turn, we agree to give them an environment where they can grow and learn and feel fulfilled.
"At Rhythm, honesty and transparency come from the top down. Because the leadership team is so transparent, I can be honest about what I need to be successful, too." — Emma Crosby, Marketing Manager
With founders that have worked together for so many years across multiple businesses, the trust that is cultivated through these values has become integral to our identity as an organization. This commitment to honesty and transparency is what enables us to weather through the hard times and celebrate our successes when things go right.
As Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” It’s important that our partners - customers and employees - feel heard. As business people, we know that creating a culture of honesty and transparency isn’t just a good idea — it’s how you build a sustainable, competitive advantage that serves your business and your team in the long term.
